Who we are
OZ Boomerangs (ozboomerangs.com.au) is operated from Selby, Melbourne, VIC 3159, Australia. If you have any questions about this policy or how we handle your personal information, you can contact us at ozboomerangs@gmail.com or 0451 260 337.
Personal information we collect
When you place an order, we collect the information needed to process it: your name, delivery address, email address, phone number, and order details. Payment card details are entered directly with our payment providers (PayPal and Stripe) and are not stored on our servers.
If you create an account, we store the details in your account profile. If you leave a product review, we store your name, email and review content. If you contact us through our website form, we collect the details you submit so we can respond.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
Like most websites, we use cookies for things like keeping you logged in, remembering items in your cart, and understanding how visitors use our site. When you first visit, you can choose which types of cookies to allow through our cookie consent tool. If you leave a comment, you may opt in to saving your name, email address and website in a cookie for your convenience next time.
If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.
Embedded content from other websites
Pages on this site may include embedded content (for example, videos or social media posts). Embedded content from other websites behaves in the exact same way as if you had visited that other website directly, and that site may collect data about you, use cookies, and monitor your interaction with the embedded content.
Analytics
We use website analytics tools (Google Analytics via MonsterInsights) to understand how visitors use our site, so we can improve it. This data is aggregated and does not personally identify you.
Who we share your data with
We share the minimum information necessary with trusted third parties to run our store: your payment details are handled directly by PayPal and Stripe to process payments; your order and delivery details may be shared with delivery couriers to fulfil your order; and if you arrive via an affiliate or referral link, our affiliate platform (Goaffpro) records that a referred sale occurred. We do not sell your personal information to third parties.
How long we retain your data
We retain order information for as long as needed for accounting, tax and warranty purposes, as required by Australian law. If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise follow-up comments. Account holders can see, edit, or request deletion of their personal information at any time by contacting us.
What rights you have over your data
Under the Australian Privacy Principles, you can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (except where we are required to keep it for legal, tax or administrative reasons). To make a request, email ozboomerangs@gmail.com.
How to contact us
If you have any questions or concerns about this policy or a privacy complaint, please contact us at ozboomerangs@gmail.com or 0451 260 337.